Returns & Exchanges
At Downpour, we want to ensure you are completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, we offer a 30-day return window for all unworn items in their original packaging.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original shipping box or a similar durable mailer, ensuring all original tags are still attached.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing